​

• Once I confirm my day/time, how do I pay?

  • Once you sign up, the charge will be added to your student portal account. You can login at any time to pay the charge- OR you can do nothing and your credit card on file will automatically be billed on April 10th. ​

• What if I need to cancel?​

  • Cancellations or rescheduled time slots are permitted until April 9h. After April 9th, no refunds will be issued for canceled appointments, as we will have already secured the photographer's time.​

• If I have multiple students, can they be in the same time slot?

  • We recommend scheduling one time slot per student to allow enough time to capture the perfect photos. Session time limit of 10 minutes will be adhered to, so scheduling multiple subject options in one time slot may result in a rushed session. Please contact us for the best way to schedule sibling and/or group photo requests. 

• Do I have to wear a dance outfit?

  • As these photos are meant to capture your student's dance memories, we highly recommend coming in dance wear or costumes. Our photographer and teacher(s) will be posing the students in dance poses​.  

• Are parents allowed to come in to the photo session?

  • Yes, though if your child generally listens better when you're not around, we recommend you wait in our lobby so we can capture the best photos possible! ​

• Will there be a place to finish getting ready at the studio?​

  • Yes! We will have mirrors set up with our dressing room in our side office​

• When should I arrive?​

  • Please arrive 15 minutes before your scheduled session time. This allows for enough time to check in and get prepped to keep us moving on time​